Let us go ahead and check out how one can use WhatsApp to expand their Business Platform: -
Create your own Catalog: - The benefits of using WhatsApp business app is that one can easily get connected to their customers and most importantly one can create a catalog where you can display all your product pictures with important information such as company’s address, email id, and website details. You can even organize your contacts list based on your target audience and also reply to them easily with auto-replies.
Easy Communication: - Companies want to differentiate themselves from their competitors and also want to stand out from the crowd which can happen when the customers are actually satisfied and happy with the products and services offered by the company. In this scenario, WhatsApp plays a vital role by easily connecting companies to their customers with two-way communication. It’s certainly a good medium to make customers aware of the company as well as their vision. Whatsapp can even work as a word of mouth medium for companies and brands as well.
Features of the App: - You can grow your business by using various features of WhatsApp like you can send your product catalog in group chats directly to your customers. This will benefit the businesses that do not have their website. You can display information about various upcoming discounts, seasonal offers, and upcoming products on your status to attract your valuable customers and also to send customized messages to connect with them personally. It’s essential that companies create attractive and interesting content with images to attract the potential as well as loyal customers.
To sum up, WhatsApp can be of great advantage particularly for small and medium-sized businesses when used properly as it is widely accepted and is the best app for chats and to connect globally with the customers.